Matthew Kunsman 4 years ago
We loved that it was so easy but the company that accepted our rental was LATE dropping off the scooter and could have called or texted and didn’t. That was frustrating but once we had it it was great to have drop off and pick up included in the price
Susan Veyera 4 years ago
Although we had issues with the first scooter, it was replaced within 20 minutes of us calling about it.
Debora Rians 4 years ago
The delivery and pickup was perfect and the communication with Gateway was excellent
Agatha Husenica 4 years ago
Everything was perfect and as offered however a better batter is necessary. Zig zagging through the queues is a drain on them and no outlets are readily available to recharge.
Cynthia Reynolds 4 years ago
Fast, easy transaction.
Erin Mummert 4 years ago
The company was easy and convenient with which to work. We loved that they delivered and picked up the scooter. Price was competitive. Overall, I would use again and recommend to others.
Angela Hoggard 4 years ago
Great scooter and lasted all day and night at the parks. Great customer service!
Nancy Nitsch 5 years ago
were very satisfied with the service and scooters for both my daughter and I and would like the same people next year.
Emily Manasse 6 years ago
The heavy duty scooter was a little intimidating at first. The seat lifted straight up, I had a hard time with it the first time. After having someone who was familiar with the scooters show me how to take it apart and put it back together it was a breeze. My mom loved having her independence and the ability to get around on her own. The batteries lasted all day at Disney and Epcot!
Terrance Newton 6 years ago
I had an issue where the bolt for the steering column went missing. I was stranded for two hours at our location because of a missing bolt. I called and was told that someone would call me back. No one ever called and the maintenance man from the resort we are staying at found the bolt in the parking lot where we were loading the scooter in to an Uber. The scooter was more than fine but the service over an issue really ticked me off.
