General Information

What is Cloud of Goods?

Cloud of Goods is an innovative web and mobile platform that enables travelers to borrow anything from baby gear, mobility equipment, sports gear and outdoor equipment at their destination. Pack light, because everything you need is already available at your destination!

How does Cloud of Goods work?

Visit cloudofgoods.com on your desktop or mobile device, search for what you need, and simply make a reservation. The reserved item(s) will be delivered by the friendly Cloud of Goods delivery team to your destination address, including your hotel or airport. At the end of the rental period, we will pick up the item(s) as well. It’s that easy!

How do I contact Cloud of Goods?

You can call us at +1 (415) 621-9757 or email us at info@cloudofgoods.com.

Who can use cloudofgoods.com?

Anyone over 18 years of age can use cloudofgoods.com, upon agreeing to our Terms of Use and the Rental policies.


Rental Help

What items can I rent on cloudofgoods.com?

Gone are the days of lugging your bulky gear. Just rent and have it delivered wherever you are...on-demand!

  • - Mobility Equipment: wheelchairs, walkers and more
  • - Baby gear: strollers, car seats, boosters, and more
  • - Sports & Outdoor gear: bicycles, camping tent, volleyball set, and more

What if the item I want is not listed?

If you do not see the item you want on cloudofgoods.com, please send us a note at info@cloudofgoods.com. We can find ways to source your item from our small business partners.

Is cloudofgoods.com free to use?

Anyone can signup and search for items on cloudofgoods.com for free. Rental fees are due at time of delivery.

Do you charge a security deposit?

No. We trust our community to return the items in original condition at the end of the rental period.

How do I pay for my rental?

We accept all forms of credit cards including Visa, Mastercard, AMEX & Discover. Alternatively, cash is accepted at time of delivery as well.

What if my delivery and pickup locations are different?

Not a problem. As long as the delivery and pickup locations are within our San Francisco, Orlando, Anaheim and Las Vegas delivery zones, we can make it happen. Just let us know at the time of reservation and no later than 24 hours before the pickup time.

What if I have to cancel my order?

We will refund the full amount of the rental if the order is cancelled at least 48 hours from the rental start date. No refund will be provided if cancelled less than 48 hours from the rental start date.

Is there a storefront where customers can pick-up or drop-off the equipment?

We specialize in door-to-door delivery of your rental equipment in San Francisco, Orlando, Anaheim and Las Vegas including SFO, MCO, SNA and LAS airports, so you don't have to stress about it. Just order and we'll hand deliver your rental equipment to you when you arrive.

If absolutely needed however, we can arrange to meet you at our designated rental equipment pick-up and drop-off zones in San Francisco including SFO airport or Orlando including areas near Disney world, Universal studios, and other theme parks. Call us at +1 (415) 621-9757 and let us know where you like to meet us.