Very good experience. Really enjoyed the service. Only draw back I had was scooter was not avaliable for pick up at Bell desk of hotel and that as the customer I had to make sure I was there in person to receive and drop of scooter, where other companies could leave scooter at Bell desk. Recommend making connection with fellow resorts to provide easy drop off and pick up for users. Otherwise scooter was great! Really enhanced my overall experience and rental process was very user friendly. You guys really saved the trip of us and really appreciate the service that was provided.