Great experience! Coming back next week 7/3-7/8/20. Would like to rent again
The man at mobility was awesome..the scooters were perfect..it worked out well for our second use of cloud of goods
Very easy service and very nice people to deal with. I would recommend this service.
The heavy duty scooter was a little intimidating at first. The seat lifted straight up, I had a hard time with it the first time. After having someone who was familiar with the scooters show me how to take it apart and put it back together it was a breeze. My mom loved having her independence and the ability to get around on her own. The batteries lasted all day at Disney and Epcot!
I had 2 scooters. One was good the other had problems. Did not work right. Battery issues.
I had an issue where the bolt for the steering column went missing. I was stranded for two hours at our location because of a missing bolt. I called and was told that someone would call me back. No one ever called and the maintenance man from the resort we are staying at found the bolt in the parking lot where we were loading the scooter in to an Uber. The scooter was more than fine but the service over an issue really ticked me off.
Drop off and pickup went very smoothly. The battery didn't last as long as I expected and I had to recharge while I was at Disneyland which was not great.
Although the mobility scooter was there on time, the wrong key was with the scooter. The hotel loaned me one of their scooters for about three hours until Cloud of Goods returned with the correct key. That was annoying.
Good delivery person. Very helpful
Super nice drop of staff, really inconvenient to meet up and pick up.