I am such a worry wart But Mario Sanchez took all that off my table as far as getting what I wanted when I wanted it and getting it back to him when I was finished with it. I ordered a huge scooter for my cruise but Mario suggested I get the smaller one because I was on a cruise ship. I'm so glad he knows his business so well! I would have been so unhappy with a larger scooter. Those ship halls are very small. The one he suggested worked out perfectly and I never ran out of battery (which was why I ordered the big one...I was worried about it not having enough battery to go as long as I might need). Mario told me not to worry because he'd make everything run as smooth as possible, and he did. I picked up the scooter at the ship, rode it onboard and on excursions, and dropped it off right outside the ship and was off to the airport. Never should I have worried, but I am a worry wart. He made everything so very easy. I will always use Cloud of Goods for whatever reason when I need a scooter! Mario was great! Thank you Mario!! See you for my next cruise!!