Very helpful associates. The scooter was in good clean shape. Everything went smoothly for delivery and pickup. Only thing, they aren't allowed to drop off items at Disney or Universal hotels. You have to meet them between 7-10 PM. Meeting for drop off no problem. I was able to leave scooter with the valet for 7-10 PM pickup time. This is what others do with companies that aren't associated with Universal hotels. Well worth the price.
I was called the morning of my rental and told I couldn’t get the electric scooter due to ALL of them being damaged in the rain. I was offered a regular wheelchair and told I would be credited the difference. It has been 2 weeks and they won’t return my call or credit me. They seem to always answer when I called to request the equipment. Was excited to have a company that offered these services, until I used them. Never again
Great Delivery... Great mobility. Had problem charging last night. Not sure if it was the hotel outlet or the charger. Anyway got 1.5 days out of original charge. Would recommend again
Would highly recommend this company. Delivered to the hotel and explained how to use it by a very nice young man. No problems at all over the 5 days we had it
I recently used Cloud of Goods for my trip to Disneyland with my kids. I was so impressed with the ordering process, the stroller itself and the employee's service I received throughout the delivery and pickup. I will definitely be using Cloud of Goods again and have already recommended my friends to use their service. Thank you!
We loved our stroller (so much in fact that I regret not just biting the bullet and purchasing one ourselves). THanks!
Absolutely fantastic experience! Ordering online was simple, the staff at Cloud of Goods were pleasant to work with when I needed to call them to make a modification to my reservation. I reserved a mobility scooter and it was dropped off on-time, clean and worked wonderfully for my wife who had knee surgery the week before we were due to hang out at the theme parks all weekend. Pick-up was as smooth as the drop off. I highly recommend Cloud of Goods and would not hesitate to use their services again in the future!
Working with Cloud of Goods was awesome! Had one snag with the battery on day 4 and they immediately brought an entire new scooter! Checked in daily to make sure that the new scooter was working. HIGHLY recommend!
This was the best decision we've ever made for traveling. ...the convenience and worry free delivery and pick up service can't be beat.