Great helpful service. I went to Disney World with my kids. Cloud of Goods delivered the scooter at the hotel/resort the night before. I rented the 4-wheel heavy duty scooter that can be taken apart and put in a car trunk. It fit easily into the full size car (Camry) trunk. The only issue I had was that the battery was giving up earlier than what the scooter company claims. Maybe it was time to get a new battery for the scooter. Advertised was 15 miles. But in reality, with my 275lbs weight, it lasted for only about 4-5 miles.
Very satisfied with product.
Excellent service. Bike had problem with brakes. They replaced it within a few hours. Delivery and pickup worked very well.
The stroller was great and the pickup/drop off very easy. Thanks Guys
Excellent service! The lightweight transport wheelchair was waiting for us when we arrived at our hotel, and having it made a world of difference for my elderly mother as we explored NYC.
These lightweight scooters were awesome for Disneyworld. A full charge lasts all day in the parks and were easy to get on and off the buses. I would recommend these highly as well as Cloud of Goods who delivered on time and picked up on time. Thank you for making our vacation great ! Karen
I can't begin to "rate my experience" with CLOUD OF GOODS. Is there a rating higher than 100 million? In other words this trip would not have met my expectations if I had not rented a scooter from them. First of all when I arrived at my hotel the scooter was waiting for me. Second they communicated with me even offering to extend my rental (actually I WAS thinking about that!). Third, the reaction to my scooter by tourists! Several people took photographs of the back of the scooter, One lady yelled 'OMG my sister needs one of these RIGHT NOW!!!' I fell in love with this scooter and told the company I wanted to purchase it. I highly recommend CLOUD OF GOODS for ALL your mobility needs!
Great customer service, really took care of us. Will definitely use them every time!
Very helpful associates. The scooter was in good clean shape. Everything went smoothly for delivery and pickup. Only thing, they aren't allowed to drop off items at Disney or Universal hotels. You have to meet them between 7-10 PM. Meeting for drop off no problem. I was able to leave scooter with the valet for 7-10 PM pickup time. This is what others do with companies that aren't associated with Universal hotels. Well worth the price.
I was called the morning of my rental and told I couldn’t get the electric scooter due to ALL of them being damaged in the rain. I was offered a regular wheelchair and told I would be credited the difference. It has been 2 weeks and they won’t return my call or credit me. They seem to always answer when I called to request the equipment. Was excited to have a company that offered these services, until I used them. Never again