Cloud of Goods: Denver rental reviews

Marie Bass

9/2024

Delivered the wrong item scooter I called and left a message He returned my call quickly and was very nice Picked up wrong chair and delivered a manual wheelchair so we could put in our rental car

Ultra Light Standard Wheelchair

Details

SN

Shavonne Nash

8/2024

Item was in good condition and the agent was efficient in communication.

Standard Wheelchair

Details

MP

Margaret Pretorius

8/2024

Incredible customer service! Carmen provided stellar equipment that we could not find in Summit County. She met me in Idaho Springs so I didn’t have to drive into Denver which was incredibly generous of her. I would recommend the company!

SNOO Bassinet

Details

AB

Amelia Bornert

7/2024

We were stuck in Denver traffic on I-25 that made us 15 min late for the arranged pick up time! Charles was so kind to wait for us to pick up the scooter for my Dad who had a stroke in November! We were able to celebrate his 77th birthday at Waterworld this miracle year and the scooter allowed my Dad to be able to get to the the rides with ease and helped reduce fatigue so he could enjoy himself immensely!!! Charles was on time to pick the scooter back up and made it so convenient. We are so very grateful for cloud of goods professional staff & excellent equipment! Thank you from the Lewis Family ❤️ Grand Junction, CO

Lightweight Mobility Scooter

Details

CM

Christiana McCormick

7/2024

Drop off was timely, the delivery driver explained how to use the scooter, and the scooter was exactly what we were looking for to have a day out with my son who has limited mobility. I'm giving 4 stars instead of 5 because I entered a pick up time when I submitted my rental order and reiterated the same drop off time to the delivery driver when he dropped the scooter off. But then the driver proceeded to call me two hours before the pick up time asking if he could come get the scooter right then. I told him we wouldn't be back for at least another hour, and he said he'd pick up the scooter in an hour, which meant cutting my plans short and rushing home to meet the driver because the driver decided to pick up the scooter an hour earlier than previously agreed on. If a pick up time is agreed to, I should be able to rely on that, but I couldn't in this case, and that was disappointing to say the least.

Heavy Duty Mobility Scooter

Details

SR

Stacey Rooney

7/2024

Excellent service and quality wheelchair. Thanks much!

Ultra Light Standard Wheelchair

Details

LR

Linda Ramsey

7/2024

I didn’t realize that I should have ordered a 4 wheel scooter as I didn’t see any indicator for a place to do that, and the scooter was too small for my legs and feet, so it wasn’t as comfortable as I would have liked. It performed very well even though it didn’t fit me as well as I would have liked. I did inform John that whenever I plugged the charger in or unplugged it, I got something black all over my hands and also on my clothes the first time I used it. I encouraged that to get fixed, because it was pretty messy. It saved me a lot of steps though. Thank you. Linda Ramsey

Lightweight Mobility Scooter

Details

LO

Lance Ortiz

7/2024

Great job!

Ultra Light Standard Wheelchair

Details

BC

Brenda Coney

6/2024

The battery did not last long even though it was powered off most of the time, including losing power quickly when going up inclined ramps with a moderate slope. Overall, the service convenience to deliver & pick up at the hotel was exceptional & stress-free.

Lightweight Mobility Scooter

Details

BC

Brenda Coney

6/2024

The battery did not last long even though it was powered off most of the time, including losing power quickly when going up inclined ramps with a moderate slope. Overall, the service convenience to deliver & pick up at the hotel was exceptional & stress-free.

Heavy Duty Mobility Scooter

Details