Excellent communication from start to finish!!
Reliable, professional, timely. Courteous when calling for first time. Equipment easy to handle and looked new .
Impromptu visit to Vegas and I was able to rent 2 scooters that were delivered the same day we called to order. Great customer service. Scooters were good quality with good batteries.
Wheelchair arrived on time and your very caring staff rang hotel room to say collect it from reception no problems, thank you.
The price point could not be beat. The service for pick up and drop off was great. I had some issues with the ECV as the light button on it did not work and the light was stuck on the whole time. This helped to drain the battery quicker. The horn did not work either I believe the two issues were connected. I did call about the issue as it was both a problem and not my responsibility and the person on the other end did not understand my issue as he not proficient in English. Therefore I could not get the issue troubleshooted. Overall though I would rent from them again but ask that the whole ECV be in the best working order it could be.
The rental was good although we expected the scooter to break apart into more parts and fit easier into the trunk of a standard car (as informed). Also, the pick-up of the rental was delayed by one day and it was picked up late (after 10pm) the next day it was originally scheduled to be picked up.
We have been using cloud of goods for about 2 years now and we love yhe ease and convenience. Service is always first rate.
good service... I will certainly use again each time I am int need!!!!
Service is outstanding!