Awesome to not have to go anywhere to pick up our I wheelchair. It was right there at the hotel. Great quality wheelchair as well. Highly recommend this company if you need a wheelchair or walker etc! Great customer service!!
We recently used cloud of goods to rent a double stroller for our 4 and 2 year olds and 4 month baby. The stroller (Joovy X2) was great, it fit our needs perfectly and was easy to maneuver and push around. Both our baby and our toddler and preschooler were very comfortable in it, and it had lots of space to bring everything we needed. The only problem we encountered was that the stroller got dropped off at the wrong hotel so we got off to a late start our first day trying to track it down. That wasn't really their fault though - turns out there's another hotel with the same name on the same street, and neither I nor they realized that when confirming the address. I called them and they called me back immediately and once we figured out what had happened they had a driver out to pick it up and deliver it to us within minutes
Loved that the scooter was there at the front desk waiting for me upon arriving.
Excellent customer service. Hasselfree hiring thank you
Arrived early a day earlier than originally expected and I had to pay $10 extra for no food reason. Great experience otherwise.
I’ve rented from you before and it was a painless experience. Just go to work well no problems at all. Thank you will get a hold you again when I’m traveling
Definitely a FIVE STAR rating. The drop-off and pick-up were precisely on time and where I needed them. The equipment was first-rate and reliable. Customer service was excellent. And the price was very good. I will definitely use COG again when I need a mobility vehicle. *****
The arms of this scooter were very loose - they needed to be tightened. Scooters going out should be in good working order.
You made everything so so easy!!! Delivery was on time and included the courtesy call on delivery time! The chair was perfect! Pickup was again on time and oh so easy!! We were overjoyed!
Very good experience. Ryan was courteous and professional. Will use this company again.