Yes when we were having issues with the wheelchair the rep wanted us to wait 4 hours for a driver to show up to exchange it. We thought that was unreasonable. Other than that you were very prompt in bringing another chair to us. As it turns out the wheel chair feet are really not conducive to someone wearing a boot. My foot was constantly falling inward. It would be good to have something that has adjustable feet or something that can be locked in place.
Although my stroller arrived with flat tires, the company quickly remedied the situation. Great and affordable service!
Easy and convenient! Our wheelchair was waiting for us and then conveniently picked-up.
This was a wonderful service completely fulfilled just as promised. It allowed me to fully enjoy my stay in Las Vegas. Thank you so much for being such a reliable service. I will definitely use this service again.
I think your customer service was excellent. You delivered the ECV to my hotel and it was waiting for me when I got there. Even though I had a issue with the battery you rectified the situation immediately. Customer service like this isn't present like this in many companies. I felt like I received a great personal experience. Thank you.
Such a reliable, customer-oriented company. Have used them twice now and will definitely use again.
Will definitely call again on our next trip..
Easy, affordable, convenient
Renting a stroller for our Disneyland trip was simple and affordable! The stroller was waiting at the hotel when we arrived and we were able to leave it at the hotel upon departure. Truly perfect and the stroller had a red top which was a little easier to find in the sea of strollers in Fantasyland! I will rent again and I highly recommend!
Excellent delivery and pick up with great communication on each step