Customer reviews for renting with Cloud of Goods

Adrianne Spivey 2 months ago

I greatly appreciate the service and the quality of the mobility device provided. Traveling with an elder can be very stressful and knowing what we need will be waiting for us when we arrive is very reassuring. Thank you

Walker Rollator (fully featured)

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MG

Misty Graham 2 months ago

Quick and easy. Great communication. Will use again!

Electric hospital bed

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BR

Brian Ream 2 months ago

Oddly the pickup location got confused and days later was inquired about when they went to pickup at the wrong location. This scooter has a long battery life with only one and worked out great in the DCL shop hallways

Lightweight Mobility Scooter

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TA

Thomas Archer 2 months ago

I believe I was charged for two oxygen concentrators and I only ordered one. I think I should receive a credit for one unit.

Oxygen Concentrator

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VK

Vernona Krause 2 months ago

Scooter delivered to hotel, ready and waiting when I arrived. Perfect communication. Only issue was life expectancy of the battery. Fortunately I was proactive and ordered a 2nd battery. We did 2 days at Disney parks, battery died mid day both days. Thankful for the spare! Otherwise, great experience

Extra Mobility Scooter Battery

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LF

Laura Feaster 2 months ago

Great Service

Lift chair

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KJ

Kerry Jacques 2 months ago

I am on a fixed income and being that it is the end of the month, I am unable to leave a tip, groceries for the rest of the month are more important. That being said, the scooter and the drop off and pick up were truly great. I wish I could leave a tip, but unfortunately I just can't at this time. Thanks again!

Extra Large Heavy Duty Scooter

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RS

Rhoda Sauberman 2 months ago

Very satisfied with your company. Will definitely use you again,

Walker Rollator (fully featured)

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CS

Crystal Smith 2 months ago

The drop off window was not accurate. I chose between 12:00pm and 2:00 pm and didn’t get the wheelchair until after 2. When I contacted the company who was delivering it, they were able to give me a timeline that was more accurate and were very helpful. The wheelchair itself was great and we had no issues with it. It was very helpful to have and reasonably priced. The pickup time was also in accurate. I chose pick up between 8pm and 10 pm the day before we left town and i received no communication on when / who would be picking it up. I emailed Cloud of Goods before going to bed that night and received a call the next morning. They were able to confirm that the company would be picking it up after checkout and to leave it with the front desk. Thankfully the front desk was okay with this as well. It’s now been about a week since we left and I am only now getting the email confirmation that it was picked up and being asked to tip / review. I would absolutely use this again but with the knowledge that the time frames aren’t super accurate.