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Home Customer reviews Ultra Light Standard Wheelchair rental review

Ultra Light Standard Wheelchair reviews

RS

Ronald Slagle

2/2026

excellent response in delivering much needed wheelchair. Chair was in excellent condition

RM

rose mary donahue

1/2026

Equipment was delivered and picked up as promised. All items were in good condition .

SM

Sarah Manginelli

1/2026

Everyone was so kind and helpful and immediately attentive to help with an issue that arose. They solved it quickly and conveniently and we didn’t miss a beat of our trip. Thank you for making this process so easy and for not adding to the stress of needing a wheelchair to survive Disney!

JP

Jill Perri

1/2026

Great service!

SH

Sandy Hetzel

2/2026

The convenience is so nice and easy.but Is there any way we can pick up and drop off ourselves, as we only need it to get in and out of house (2 stairs) for Dr appt this next week. Trying to get cost down a little. Please Let me know. Thank you

JF

Jennifer Fletcher-Tyson

1/2026

Great service! Thank you for accommodating me on such a short notice!

AL

Amy Lingle

1/2026

Thank you so much.

MH

Michele Honour

1/2026

Your services are excellent. Your equipment is clean. You are prompt & professional. Thank you

CS

Crystal Smith

1/2026

The drop off window was not accurate. I chose between 12:00pm and 2:00 pm and didn’t get the wheelchair until after 2. When I contacted the company who was delivering it, they were able to give me a timeline that was more accurate and were very helpful. The wheelchair itself was great and we had no issues with it. It was very helpful to have and reasonably priced. The pickup time was also in accurate. I chose pick up between 8pm and 10 pm the day before we left town and i received no communication on when / who would be picking it up. I emailed Cloud of Goods before going to bed that night and received a call the next morning. They were able to confirm that the company would be picking it up after checkout and to leave it with the front desk. Thankfully the front desk was okay with this as well. It’s now been about a week since we left and I am only now getting the email confirmation that it was picked up and being asked to tip / review. I would absolutely use this again but with the knowledge that the time frames aren’t super accurate.

EM

Eileen McCullough

1/2026

They were so efficient. Dropped off the chair directly to my room and picked it up at my room. Very convenient service.