The driver for delivery and pickup was excellent! However, the condition of the stroller was definitely less than expected. Even though the service provided was excellent, I will not rent again due to the poor condition of the stroller.
arrived exactly when needed, mix-up on pick up time but was an easy fix and delivery person was very cordial.
What l booked was not what I received. But the representative was very accommodating.
The travel chair I rented was like brand new. The reservation was easy. I did it online and the employees were courteous and helpful. Prompt and timely delivery of the chair meant our vacation could go forward without a hitch. Thank you, Cloud of Goods!!
It was very convenient and ready for us when we arrived...i would go through you guys again when we travel! Thank you
Very courteous and accommodating.
Delivery was well done, on time and at proper location. The scooter operation was easy and very useful in the large Long Beach Convention Center. It would have been good to have a secure location at the convention center to store it each evening, rather than having to break it down and put it in the trunk of the car, but/and assume this was not under CloudofGoods' control. Received a strange call on 11/18 something to the effect that there had been a report that I wanted to keep it another couple of days, which was never true. I used it during a convention at the Long Beach Convention Center, which I knew from the start would end on Nov 17th, which it did, and I told that to your rep who called on 11/18. He said you would pick it up at the motel, as we had agreed from the beginning.
I love cloud of goods. When you are disabled this is exactly the company you need. Effecient, east reliable and definately affordable. I will recommend everyone I know thats needs assistance. Even when I am on vaca.
Gino is excellent to work with!!! I had a wonderful time and the scooter was there when I arrived and picked up when I left. I will be sure to use you again! I can’t say enough about Gino!!! Kathy
This made our travel so much easier. We loved not having to fly with our stroller and the company dropped everything off and picked it up when they said.... we had no problems. It was easy and a great quality stroller for our Disneyland trip!