There were a few problems with the scooter that were inconvenient but not disabling. The basket was broken, the front foot platform was loose and rubbed against the front wheels, the power level indicator seemed to have a glitch showing power level low but would return to full green after switching key off and on. Delivery and pickup great as promised and price was right. Last years rental must have been sparkly new, so I could tell this one was well used. Otherwise I was happy and will return