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Home Customer reviews Heavy Duty Mobility Scooter rental review

Heavy Duty Mobility Scooter reviews

MM

Michael Milfort

5/2026

was really great, great support, deliver as promised, it was a lifesaver for my wife for our trip to the Breakers in Palm Beach. The scooter was dropped off and waiting in our room.

SW

Susan Warner

11/2025

Excellent service! Had some wiring issues on the power gauge with the scooter while in NYC at the Rocketts show and Teresa was there with a replacement scooter when the show ended! We saw more of NYC than we imagined with our scooters and were stopped a number of times by folks wanting to know where we got them. Highly recommend!

TT

Tamara Towles-Schwen

5/2026

Mediplus was a delight to work with. The mobility scooter was already waiting when I arrived at the hotel, and when my flight out ended up being later than I'd originally expected, Mediplus staff allowed me to keep it until we left the city. The scooter made a huge difference in being able to enjoy the city, and I would recommend their services to anyone who could use a little extra help navigating what can be a very demanding city!

RB

Robert Belen

5/2026

We've rented from Cloud of Goods before without incident. This time the only difference was there was no communication with me about drop off (dropped of 4 hours early) and pick up (didn't communicate with me they were closed on Sunday and wouldn't pick it up until Monday). The hotel informed me of that. The hotel itself is smaller and didn't have a good spot to house the ECV so it was in the way until we check in. There also was a issue with the battery, it didn't last as long as stated. We did have excellent service from the person we spoke to. She brought a new set of batteries with charging cable to the hotel for us. While the batteries did not last longer than 4 hours, we were able to charge them in the park and it didn't affect our day to much. The ECV itself was wonderful. Very clean, sturdy and a smooth ride. It definitely made our trip a success. While we had a few hiccups, we will definitely rent from here again.

DW

Deidre Woznick

5/2026

Very accommodating for drop off and pick up

AM

Adrienne Meyers

5/2026

Great service. Really convenient. . Scooter delivered right to hotel. Fair price for rental. Thanks guys. Will rent from again.

JL

Jackie Leon

5/2026

Thanks to Tate it was amazing. actually the whole team did amazingly they notified you right away. They kept in touch. They let you know what was going on when they said they would be there they were. They were awesome thank you Tate for doing such a wonderful job of taking care of us two old ladies lol.

CR

Carlton Rodela

5/2026

My scooter was dropped off a day earlier, with no extra charge. The individual who dropped it took several of my calls about issues I was having. He politely explained how to fix the issue and even offered to come out to help. It was a very good experience all the way around, and made my visit to Atlanta so much easier. Thank you

MC

Milagros Mendez

5/2026

No review provided

NM

Nicole Mendivil

5/2026

Wonderful experience equipment was delivered as promised and great communication.