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Home Customer reviews Heavy Duty Mobility Scooter rental review

Heavy Duty Mobility Scooter reviews

RC

Ricky Cline

6/2022

They were courteous and prompt, delivered and picked up when they said they would and explained how to use and take apart for portability

WM

William Murphy

6/2022

Was concerned when I couldn’t get in touch with the 3rd party who they sent the order to. The 3rd party didn’t contact and accept the order because he tried unsuccessfully to contact Cloud of Goods to confirm the order. He contacted me with no issues. The rating would have been less if it wasn’t for the 3rd party. Happy that they had an extra scooter in van. The 3rd party tried to contact Cloud of Goods to get details of the rental and they did not cooperate. I told them the scooter was for a 5’ woman that was heavy, the ticket that they sent was for a man at 5’ 8” tall weighing 385, not even close to what I ordered. If you use this company, beware that they a foreign company and don’t care, they just place the order and move on. Always check with the company they assign it to for rental. The rating is for overall, the 3rd part company, mobility scooter would get 5 stars and the Cloud of Goods based on the order would get 2 stars

GB

George Booker

6/2022

Extremely easy to reserve and flexible with pickup and dropoff options. Excellent equipment - will be sure to use them again.

DE

Denise English

6/2022

Prompt, reliable, accommodating

MW

Michele White

6/2022

Great interaction

AC

Ashley Crenshaw

6/2022

Everything was great! The staff was super friendly and helpful. I will be using again while Traveling.

RC

Ron Corey

6/2022

Best experience ever. Driver communicated often, both email and text, even called when needed. Chair was there when expected and picked up as needed. Super happy! Will want to use again whenever I am back. Thanks!

JA

Judi Adams

6/2022

Second time I’ve used this service and I’ve been VERY IMPRESSED

CN

Chris Nee

6/2022

Excellent

VF

Victoria Farias

6/2022

Excellent service, great customer service very friendly! I will recommend to all my friends! Thank you very much!