This was the first time, but, I felt that you take pride in taking care of your customer needs. the chair was delivered just before we arrived - I just had some confusion on the text msg received when the chair had to go back to warehouse because of a broken wheel, the msg didn't specify the date it would arrive at hotel, so I mistook it for being delivered the next day but, it arrived on time - so THANK YOU! It would have been a little difficult if it arrived a day later.
Hunter on the side of customer service was wonderful and the driver who picked up and dropped off the scooter. I did not get his name, was more than accommodating!
The only complaint I have is the headlight Switch didn’t work correctly, the on off switch would stick in either on or off & I couldn’t use it most times when it was dark.
Nilan is truly an exceptional member of your team. He went above and, beyond to correct an error made on my part . Best person ever!!
This was a super easy and well organized rental. We truly appreciated the wheelchair as we navigated with my grandmother around the city. I highly recommend others to utilize Cloud of Goods.
Great service! Will definitely use company again
The scooter made our trip infinitely better. This was my mom's first experience using one & it was easy for her. She appreciated the extra help to get around.
I love this company they really help me on my rental vacation scoter And there price os great I will definitely used it every time I go to Anaheim
As always, the service was excellent. I had one issue while out with the scooter that was solved immediately with a quick phone call. Love this company.