Great customer service in setting up the transport chair rental. Chair was delivered to our hotel within the one hour time window and in excellent condition. Switched our pick up window the day before our pick up date. No one showed or called within that time window. Called to inform and they had a driver to our hotel 25 minutes later. This gave us 5 minutes to spare before leaving for the airport. Only suggestion for improvement would be that any changes are properly documented and communicated to the schedulers and drivers.
Went above my expectations
Perfect
Great service Mario was great and very respectful and came at the times he said he would come as well as this platform was perfectly easy to use
When scooter battery malfunctioned at a very crucial time, another was brought up to me immediately. Thanks so much.
Good service, chair was in office waiting for us & I imagine it was picked up when it was scheduled to be, since we left prior. Thank you
Great easy experience. Will do it again
Good customer service, kept us notified throughout the process and logistics of getting a scooter dropped off at a distant residence in LA. Scooter disassembled into the 4 pieces easily and fit into a small suv. Will use Cloud Of Goods again!
Great Service! Easy pick up and easy drop off. No problems at all
Everything went smoothly - couldn’t have asked for a better experience. Couldn’t have done this trip without this service.