“I was grateful to have the chair when I got to the hotel Sunday night instead of having to wait for Monday morning. I thought I had to sign for it. Now that I know it can be at the hotel before I get there I can adjust my way of thinking. Now for the bad. I had requested to extend from Friday 8-10pm to Saturday morning 8-10 am and the request was approved and my card charged the extra. But I was getting phone calls Friday morning telling me they were coming for the chair at 9 am and 11 am and noon. I will say times are Ish? But I was out of cell service area. I was finally able to talk to one of the callers and he understood it should have been the next day. I almost think someone's clock setting are on India time which seems to be what I experienced- almost like everything was happening 12 hours early. But end result the chair worked out very well for me and I am grateful for your service and telling others so as you appear to be a global provider. Thank you.”