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Home Customer reviews Universal Cup Holder rental review

Universal Cup Holder reviews

JG

Julie Gaffney

4/2026

Excellent customer service.

GA

Gwendolyn Alexander

4/2026

A good experience

NS

Noah Smith

3/2026

Great experience all around!

MS

Marilyn Smith

3/2026

Wonderful experience all the way around—-from delivery to drop off! The scooter was an excellent idea for my husband! He didn’t miss a thing because he didn’t have to walk far. He even went shopping! Thank you for a smooth transaction!

SH

Savannah Hargrove

3/2026

They were so accommodating and kind! Would definitely recommend this company.

SP

Susan Parent

3/2026

The person picking up the wheelchair seemed to be annoyed by the lack of communication regarding the exact pick up time. She called me 45 minutes before the pick up time and expected me to be in the lobby. I explained to her my pick up time was between 2 PM and 3 PM and her attitude was unpleasant when I told her I could not be available when she wanted me to be. I was not available when she told me she would be at the lobby so I had to leave the chair with the bell service. Also, the left hand wheel brake did not function without being forced so I've never used it. That is a safety concern for future users.

JR

Jane Rooker

3/2026

Thank you for fully charging the scooter and having it ready for us early! God bless! Wendy and my sweet mother, Jane

LN

Lisamae Neel

3/2026

The whole process was such an easy experience. I ordered my scooter and stroller, both were waiting for me at my hotel when i checked in.

DL

Denise Luken

3/2026

This service made my stay in Atlanta so wonderful. First time using a scooter because of my disability and it made my life so much easier. Thank you José for prompt and efficient service! I hope to be down in Atlanta again later in the year and will not hesitate to connect with José again.

DS

Deborah Siegfried

2/2026

David was so accommodating and kind! He worked with our schedule which was not set in stone which necessitated flexibility. I really appreciate him!