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Home Customer reviews Ultra Light Standard Wheelchair rental review

Ultra Light Standard Wheelchair reviews

TB

Tamar Barzel

9/2019

I greatly appreciate the service you provide, the fact that you are open 24/7, could do a rush order, and your prompt delivery and pickup. You helped me out a lot, but my experience had a few glitches. First, I had to call three times: once to place the order, and twice more to receive my confirmation email, which had been sent to the wrong address, apparently twice. Second, you provided me with the wrong type of wheelchair. After discussing my options with the customer service person I spoke to during my first call, I chose the one with 4 wheels of the same size, to make it easier to navigate hilly/grassy terrain (for a gravesite service). You delivered one with two large back wheels and two small front wheels instead. As an addendum, although it is certainly not your responsibility to suggest this to your customers, I found out that my hotel would have provided a wheelchair, free of charge. I don't have any experience in wheelchair rentals, and I didn't think to ask them before calling you. I was still glad for your help and I think this is a great service. I hope this feedback will help to make it even better. Thank you.

JS

Judith Stein

8/2019

the people were pleasant, the chair was perfect and it was delivered and picked up in a timely manner

JB

Jan Bruhn

9/2019

Everything as ordered

RV

Regine van Grinsven

9/2019

Wheelchair delivery evening before arrival. Very decent, clean light weighted wheelchair. Would rent again when needed.

DG

David Gaskarth

9/2019

Great service Thank you.

VR

Valerie Roach

9/2019

Awesome to not have to go anywhere to pick up our I wheelchair. It was right there at the hotel. Great quality wheelchair as well. Highly recommend this company if you need a wheelchair or walker etc! Great customer service!!

GS

Glenna Salsbury

9/2019

You made everything so so easy!!! Delivery was on time and included the courtesy call on delivery time! The chair was perfect! Pickup was again on time and oh so easy!! We were overjoyed!

TS

Tammica Smith

8/2019

Thank you! The rental of this scooter was a tremendous help during our cruise. giving my mother the independence and mobility that ensured that she made the most of our vacation.

IK

Ian Kirk

9/2019

Prompt and professional service.

PG

Pat/Julie Gronotte?Hensley

9/2019

Awesome customer service. Highly recommend!!