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Home Customer reviews Heavy Duty Mobility Scooter rental review

Heavy Duty Mobility Scooter reviews

MH

Michael Huss

2/2020

Scooter ran great, however it was an older beat up unit. Missing rear panel and broken floor panel. Arm rests worn so badly I had to remove them during my rental. Great company to work with, but they need to upgrade their equipment.

ED

Evelyn Darling

2/2020

We had an excellent experience. However, it would have been very helpful if directions were included or a website on how to take the scooter apart for transport. Otherwise, we would have given 5 stars.

RL

Rae Leonard

11/2019

Amazing service!!

LC

Linda Carr

2/2020

Pick up and drop off could not have been easier, and the battery life left me feeling like I could keep up with my family. I'm not too tall, but I could have used a little more leg room. Thank you for making our trip so memorable.

GB

Gilbert Baybayan

1/2020

Hi, I was told that I would be notified by text when the mobile was dropped off. It arrived the night I ordered it but received the notification the following day in the morning, after I had called the front desk at 7am if it was there. I love the convenience of the drop-off and pick up and it’s speed. The only drawback was when I backed up it didn’t have a back up sound, while the horn itself barely was heard. Other than those, I would gladly use the services again in the future.

DD

Diane Darbin

1/2020

It was difficult to make some turns. The turning wasn't too sharp.

KG

Kelsey Graham

1/2020

The only reason you missed a 5 star rating is because I had some charging issues. Despite 4 calls to the center, no one bothered to mention where to plug it in correctly to charge. Just dropped a new charger off at the hotel. A small pamphlet with instructions would have been most helpful Otherwise, I loved the scooter and will rent again next month for my next convention. Thank you!

LJ

Linda Jones

1/2020

My mom really enjoyed having that scooter! All thumbs up

RC

Ruth Carroll

1/2020

Batteries were not charged when delivered and spent saturday having to stop and charge frequently.

AS

Alicia Scott

1/2020

We had a bit of confusion with the scooter being dropped of but other then that it was great to have to drive around Disneyland! It lasted all day without needing charge!