Just choose your scooter, select PortMiami as your location, and enter your details. We’ll deliver it directly to your port, hotel, or nearby stay before you board.

Yes! Most hotels near PortMiami allow us to leave rentals with the bell desk. Just include your hotel reservation name in the "notes" during checkout. If the hotel doesn't permit unattended drop-offs, we’ll coordinate a time to meet you in person for delivery and pickup.

In most cases, scooters are delivered to your hotel — not directly to the cruise terminal. Cruise terminals often do not allow third-party partners to leave equipment unattended. However, if you're boarding directly without a hotel stay, contact us and we'll help arrange the best possible delivery option.

Absolutely. Our scooters are compact, easy to maneuver, and fully approved for use on major cruise lines like Carnival, Royal Caribbean, and Disney Cruise Line. They fit through standard cruise ship cabin doors and elevators.

Yes! All our scooters are portable and designed for both onboard and shore use. Just make sure to check with your cruise line or tour operator for any destination-specific accessibility rules.

We’ve got your back! If anything goes wrong, contact our support team. We’ll help troubleshoot or arrange support depending on your cruise itinerary and location.

Easy! If you're heading back to a hotel, just leave the scooter at the bell desk. If you're returning directly from the cruise terminal, we’ll coordinate an in-person pickup at a designated location near the terminal exit.

As early as possible — especially during cruise season! We recommend booking at least 7–10 days in advance to ensure availability and a smooth delivery experience.

Yes. All our mobility scooters meet ADA guidelines. They offer excellent stability, comfort, and battery range for cruise passengers, including those with disabilities or limited mobility.