“I reserved late at night and had the equipment shortly after 10 a.m. the next morning. Drop off and pick up were so easy. My only concern was that the mobility scooter was heavier than advertised. The ad said that no piece was heavier than 45-50 lbs., but the base wad definitely heavier. That being said, we quickly found and ready way to load and unload it. I'll rent from here again. ”