The representatives were not consistentl...
“The representatives were not consistently knowledgeable about the restrictions around NYC. I spoke with one representative who took delivery details that went nowhere, only to call back and find that it is standard to deliver the night before and the hotel will hold it. It was not explained that an electric scooter can not be used in the rain until I called to ask. The good new is the swap to a regular wheelchair was made quickly and the fees adjusted easily. ”
Reviewed by: Lynette Leonard
